General Conditions


All users must be of legal age (over 18 years) and have the necessary legal capacity to contract the services offered on this website.
In order to make a booking, you must register as a client confirming the accuracy of the data entered. Your personal data will be treated according to the law.
Prices and conditions Reservations are specified in these Web pages.
Bids shall be valid for the set time.
VAT is included in the booking price. Any other fee or tax that may accrue as a result of accommodation will be paid in the corresponding establishment.


The reservation will be made without the need for any payment, the payment will be made by 100% in the hotel, to check out. Unless non-refundable rates the total reservation will be charged at time of booking reserves,
If you want to give someone a stay in our hotel please contact us via phone 0034 944910509 or by e-mail to, for processing.


The Hotel reserves the right to consider, for all purposes, your reservation as “Not presented” if arriving after 20:00 hours and without prior notice to the hotel. This will involve the charge of a night on the credit card provided by the customer.


In case of cancellation of booking, this must be communicated by phone at 0034 94 4910509 or by writing via e-mail to
If the cancellation is received 7 or more days before your scheduled arrival at the hotel will not make any charge.
If the cancellation is received 2 or fewer days in advance of their estimated the hotel or do not show the day of arrival, arrival will be charged one day stay. If booked out several rooms will be charged a day of each room.
In the months of July and August these deadlines are 15 and 7 days, respectively
In the event that the Neguri Hotel notify the cancellation or cancellation of reservations due to force majeure, meaning such conditions beyond those who invokes abnormal and unforeseeable, the consequences of which could not have been avoided despite having acted with due diligence, the reservation is void without recourse or compensation to the customer. Should such circumstances occur shall be communicated, if possible, by e-mail. And 100% of the amount paid in advance will be reimbursed.


It informs the user that all personal information provided when registering will be included in an automated personal character and protected according to the law. The client will have, at all times, the right to access the file where their data can exercise the rights of rectification, cancellation and opposition under Law 15/1999 of December 13 Data Protection Personal character as well as withdrawal of consent to transfer and processing of personal data.
The company Neguri 1995, S.Coop. Small undertake to treat customer data in an automated fashion and guarantees that the files where the information is stored are their full responsibility and are duly declared in the General Register of the Data Protection Agency (www.agenciaprotecciondatos .es).
Likewise, the company Neguri 1995, S.Coop. Small report that the client can exercise the right of access, rectification, cancellation or opposition by writing to the data processing and holder of the files where their personal data are.
Company: NEGURI 1995 S.Coop.Pequeña ALGORTA AVENUE 14 48992 GETXO BIZKAIA – CIF F-95654166.Reg Turist: H/BI/1045


As soon as the customer has made the booking a service with us, you must specify on our website all the information needed to identify and give the number of credit card security code and expiration date of the same, if so payment chosen.
These data will be essential to handle the booking and will be stored, except for data of the credit card in a file owned by the company Neguri 1995, S.Coop. Small in accordance with current legislation, ensuring that they will be treated with absolute confidentiality, although it will reveal the personal data to the competent authorities, upon official request, in accordance with the law.
By completing the services and reservations form, each registrant accepts and authorizes the company Neguri 1995, S.Coop. Small to use and process automatically the personal data supplied for the purpose of performing maintenance and compliance with the agreed ratio, and to offer commercial information about the products and in tourism services provided by the data controller or by any of its subsidiaries, all with the aim of managing the reserve requested ensure the implementation of it, and give customers a better service.


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